Network IT Solutions & Services

 

Network Management IT Solutions

Fox Run Systems believes that in order to be successful in today's business environment, technology must work for you not against you. As a strategic part of business, technology can advance a company to reach new levels of potential. Our Network Management Solution provides company wide support and strategic guidance to help make advancement possible.

Highly efficient technology infrastructure is a crucial element to success, requiring regular care in order for it to run at an optimal level. The Fox Run Systems Network Management Solution will mean that one of our technicians is actively monitoring the overall health of the network daily, ensuring that technology maintains it's best condition possible. Proactive system monitoring gives us the ability to pinpoint issues before they surface, preventing expensive system downtime.

Fox Run Systems utilizes the most advanced remote network monitoring tools, asset management tools, and help desk ticketing system. We proactively monitor and manage our client’s network to protect against hackers, viruses, and spyware while ensuring uptime, productivity, and efficiency.

On-Site Desktop/Network IT Solutions

Fox Run Systems provides on-site desktop and network support to a wide range of industries. This valuable service provides our clients with a guarantee of in-person assistance during peak workloads or to fill a short to long term IT staffing need. In the process of fulfilling this need for our clients, Fox Run Systems Engineers’ have developed streamlined methodology to achieve higher productivity and lower costs. Service packages are tailored to meet individual customer needs.

On-site Desktop and Network Support options include:

  • Daily full time on-site support
  • Set number of hours or days per week or month
  • Customized visits based on changing work load or staffing levels

Remote Network IT Solutions & Support

Fox Run Systems offers the option of managed network or one time technical support through our Remote Network Support Services. In many instances, technology challenges can be quickly resolved by phone with Fox Run Systems Remote Network Support Services. As part of our support services, a phone call is all that is needed to remotely login the system to assess then fix the issue greatly reducing the amount of time and cost associated with dispatching a technician to the location.

The Fox Run Systems’ team will proactively monitor the network and troubleshoot issues as they arise to ensure quick resolution. This monitoring service ensures that many technical challenges will be fixed before you are aware of them. Fox Run Systems provides our clients with the ability to login to our help desk 24-hours a day to submit a request for service or report a problem. A Fox Run Systems Engineer will be automatically notified and a speedy response is guaranteed

Network Security IT Solutions

In many instances, technology problems can be quickly resolved. With Network Management's off-site support services, the solution may be a single phone call to one of our engineers. Often, repairs can be made while you're on the phone with us. As part of our support services, all you need to do is call us and we'll remotely login and assess the issues you have without the time and expense of having a support person dispatched to your location. At Fox Run Systems our team is able to monitor and troubleshoot issues proactively or as they arise. With our remote monitoring services, every aspect of your network is monitored and problems will be fixed often before you're even aware of them. Fox Run Systems will provide you with the ability to login to our system anytime, 24-hours a day to submit a request for service or report a problem. A Fox Run Systems engineer will be automatically notified and you'll receive a speedy response.

The Fox Run Systems Network Security Plan is an extensive firewall system that protects companies from security threats such as identity theft and hackers. This service will help to make sure important data is secure. Our system regularly scans and removes viruses, spyware, and malware that may have inadvertently been downloaded.

Our Network Security Plan keeps you protected and informed by providing:

  • Regular reports - Monitor Internet usage and track websites
  • Perimeter security - Keep viruses and intruders out of the system
  • Content filtering - Block harmful or unnecessary sites to increase productivity
  • Wi-Fi and mobile services - Safely use mobile devices
  • Predictability - Flat monthly fee includes preventative maintenance, software patches and updates, virus/spyware updates, and unlimited Help Desk calls for internet firewall issues

CONTACT US

Call (513) 488-1961

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“We have used Yancey for years (all of us girls here at TechneTitle) just love him to death. He makes my life easier and makes me smile.”


Sherry Whitten - Manager
TechneTitle Agency - Superior Search Solutions
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